TERMINOXX
ATM LIFESTYLE & MONITORING APP

Integrate your business into your customers’ lifestyle with personalized services through our social banking app.

Terminoxx
  • union bank
  • uba
AVAILABLE FOR
app store
plap store
WHAT IS TERMINOXX
Terminoxx is a Mobile ATM Lifestyle & Monitoring App that provides real-time ATM operational status and directions for your customers. A customer simply taps on the ATM closest to his/her location, gets the direction and current status of the ATM. With Terminoxx, you can save your customer the needless trips to non-functional ATMs……your customer is now able to make an informed decision about his/her trip and his intended transaction on the ATM. Customer will be able to see if the ATM is On, Dispensing cash, or “Out-of-Service”.

As an organization, Terminoxx ATM monitoring Application offers a comprehensive monitoring and management service for your organization’s entire ATM network. It also helps your organization gather information about customer interaction, attitude, social behaviour and spending patterns through its predictive analysis capability.
ATM LOCATOR

Terminoxx leverages on the GPS technology to suggest nearest ATM by using the customer's current location.At a single click, a user can view all ATMs nearby with direction to the chosen ATM.

GEOLOCATION SERVICES

Be your customer's personal guide. Terminoxx automatically identies change in customer's location, prompts customer and offers available fInancial and Non-nancial services such as ATMS, Branches, Hotels, Restaurants,Car Hires etc. in the customer's new geographical location.

ATM OPERATIONAL STATUS DISPLAY

Save your customers those needless trips to a non-functional ATM. This feature displays your ATM network tocustomers at the tap of a button. It brings up all ATMs close to the customer and informs customers on the operational status of selected ATM. Customers will see if ATM is On/Off, Not Dispensing, Undergoing Service etc.It also gives customers the direction to ATMs.

ASSESTS EXPIRY NOTIFICATION

Automatically send reminder to the customer when the system detects an approaching expiry date of assets such as debit or credit cards. It also suggests the nearest branch where such activities can be done according to the geo-location of the customer.

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BANK’S ATM SUGGESTION

Quickly Identify when your customer performs transactions on another Banks ATM and promptly suggest your Bank's ATM(s) within the customer's location for future transactions. This will promote the use of the Bank's ATM by customers and non-customers alike.

ATM CUSTOMER PROFILING

Using historic data gathered from ATM usage of a customer, the app automatically noties a customer whenever the frequently used ATM by the customer is currently down or out of service. It also suggests other functional ATMs around the location.

BACKEND MONITORING & REPORTING MODULE

The Admin module also has a graphical representation of the Banks ATM network. With a single tap, thissummarized view, show stakeholders the performance, in percentage ratios, of the Bank’s ATM Network, on aState level or Nationwide. Managing Directors love this view, as it tells them the health of their ATM network at a single glance.

EMAIL & SMS NOTIFICATION

Reduce your downtime by automatically notifying ATM maintenance unit or custodian via email or SMS immediately an ATM is down or requires attention. This features ensures that ATM custodians are constantlyaware of the operational status of their terminals.

BENEFITS OF TERMINOXX
Banks
TO THE BANK
  • Promote customers patronage of your Bank's ATM.
  • Opportunity to offer customers other non-banking related services.
  • Monitor all ATMs from the convenience of your mobile phone, Round-the-clock & on-the-go.
  • Remotely request for ATM service maintenance.
  • Depart from old practice of a dedicated staff always in the ofce to monitor ATM screens in the ofoffice.
Banks
TO THE CUSTOMER
  • Instant view of all ATMS within current or preferred location.
  • View ATM status right from mobile phone without necessarily visiting the ATM.
  • Save time from visiting multiples non-functional ATMs to make withdrawals or other transactions.
  • View all out-of-service, Low cash, In service, not dispensing ATMs on the network.
WHO IS USING TERMINOXX
uba
uba
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